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Shared mailbox

Last post 03-02-2008, 12:54 PM by MDGLC. 0 replies.


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03-02-2008, 12:54 PM 29340

MDGLC
Joined on 12-31-2007
Posts 2

Shared mailbox

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We have a mailbox that is shared amongst 12 users. That mailbox has grown to >6GB. As a result, I belive it caused a-
Mapi session "/o=domain Exchange/ou=First Administrative Group/cn=Recipients/cn=user.name" exceeded the maximum of 500 objects of type "objtFolderView".
I was able to increase the default of 500 to 600 which stopped that error, but I believe it is somehow related to the total number of items in the user's personal folder, public folder, and shared mailbox folder.

My question is, in order to decrease the size of the shared mailbox I can probably archive older messages.
1. Is it possible to create the archive on our fileserver (which gets backed up) and still make it available to all 12 users so that stubs are still available to each so they can search for archived email?

2. Is it correct to assume that I would set up one user's Outlook profile (dept head maybe) to auto archive that shared mailbox?

3. Is there a better way to use a common mailbox e.g. help@domain.com?

Also, I plan to create archives in the networked \user folder for each of the users, especially those with 2-7GB mailboxes. Is this a viable option? What are the cons, especially for notebook users?

We are using Exchange 2003 SP2 and Outlook 2007.

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